Privacy Policy

1. Information We Collect

When you use Dawasarthi, we collect information you provide directly to us, including your name, phone number, email address, and delivery address when you register or place an order.

We also collect prescription documents you upload, which are used solely to verify and fulfil your medicine orders.

2. How We Use Your Information

• To process and deliver your medicine orders
• To verify prescriptions with our pharmacist team
• To send order confirmations and delivery updates
• To respond to your support queries
• To improve our services and platform experience

3. Prescription Data

Prescription images and PDFs you upload are stored securely and accessed only by our licensed pharmacist team for order verification. We do not share prescription data with third parties for marketing purposes.

4. Data Sharing

We do not sell your personal data. We may share information with delivery partners strictly for the purpose of completing your order, and with payment processors when applicable.

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at care@dawasarthi.com.

7. Contact Us

For any privacy-related questions, reach us at care@dawasarthi.com or call +91 9354360049.